Shipping policy
Shipping Policy
Last Updated: May 12, 2026
Thank you for shopping with Maison Verdane. This Shipping Policy explains how we process, ship, and deliver orders placed through our store. All of our orders comes with free shipping.
Order Processing
Orders are processed after payment is successfully completed.
Most orders are processed within the same day, excluding weekends and holidays.
During high-volume periods, promotions, or holidays, processing times may be slightly longer.
Shipping Times
Estimated delivery times vary depending on your location and the shipping method selected at checkout.
Typical delivery estimates:
| Destination | Estimated Delivery Time |
|---|---|
| United States | 5–12 business days |
| Canada | 7–15 business days |
| International | 10–20 business days |
Delivery times are estimates only and are not guaranteed.
Shipping Rates
Shipping rates are calculated and displayed at checkout before payment.
Rates may vary based on:
- destination
- order weight
- package size
- shipping method
- promotional shipping offers
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information, when available.
Please allow up to 48 hours for tracking updates to appear after your order has shipped.
Incorrect Shipping Information
Please make sure your shipping address is accurate before placing your order.
Maison Verdane is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided at checkout.
If you notice an error in your shipping address, contact us as soon as possible at:
Lost, Delayed, or Stolen Packages
Once an order has been transferred to the shipping carrier, delivery timing is outside of our direct control.
If your package is delayed, lost, or marked as delivered but not received, please contact the shipping carrier first using your tracking number.
We will do our best to assist where possible.
Customs, Duties, and Taxes
For international orders, customs duties, import taxes, VAT, or other fees may apply depending on your country.
These charges are the responsibility of the customer and are not included in the product price or shipping cost unless stated at checkout.
Maison Verdane is not responsible for delays caused by customs processing.
Shipping Restrictions
Some products may be unavailable for shipment to certain locations due to carrier restrictions, local laws, or import regulations.
If we are unable to ship your order, we will contact you.
Contact Us
For shipping questions, contact us:
Maison Verdane
Email: maisonverdane@gmail.com
Website: https://maisonverdane.com